Now in Public Preview

1stLine by Burava

Alert and incident management proxy with pricing available for testing today.

See pricing

Transparent alert and incident management proxy.

It is designed to sit between your alert producer and destination, routing alerts as-is or with the modifications you choose, registering and parsing them, then processing escalation based on parsed data.

See how it parses and transforms your payload ->
Producer
receiver payload
1stLine
routed + enriched
Receiver
Flexible escalation Seven-step escalation flow with no user cap, supporting complex responder teams without forcing you into per-user limits. More about Escalation -> Incidents End-to-end incident lifecycle from alert history with automatic metrics calculation, event logging, and pre-completed postmortems. More about Incidents -> Communication Built-in responder calls and SMS, or bring your own supported communication provider when your team already has one. More about Communication ->

Start with Public Preview today.

Plans, limits, included features, and prices may change while 1stLine is in Public Preview.

No limits on users or responders. Build escalation for your whole team and every service.

Free

$0/month

  • ✓Alert events1,000 accepted alerts processed each month
  • ✓Alert historySearchable alert records for 30 days
  • ✓Users and respondersNo per-person limits
  • ×Surge protectionExtra room for sudden alert bursts
  • ×Event packsExtra 100,000 alert events when needed
  • ×First overage graceOne grace period after crossing plan volume
  • ×Managed communicationBring your own Telnyx/Twilio integration

Public Preview

$0/month

  • ✓Alert events1,000,000 accepted alerts processed each month
  • ✓Alert historySearchable alert records for 365 days
  • ✓Users and respondersNo per-person limits
  • ✓Surge protectionExtra room for sudden alert bursts
  • ✓Event packsExtra 100,000 alert events when needed
  • ✓First overage graceOne grace period after crossing plan volume
  • ×Managed communicationBring your own Telnyx/Twilio integration

Starter

$29/month

  • ✓Alert events25,000 accepted alerts processed each month
  • ✓Alert historySearchable alert records for 180 days
  • ✓Users and respondersNo per-person limits
  • ✓Surge protectionExtra room for sudden alert bursts
  • ✓Event packsExtra 100,000 alert events when needed
  • ✓First overage graceOne grace period after crossing plan volume
  • ✓Managed communication1stLine-managed SMS and phone calls

Team

$99/month

  • ✓Alert events250,000 accepted alerts processed each month
  • ✓Alert historySearchable alert records for 365 days
  • ✓Users and respondersNo per-person limits
  • ✓Surge protectionExtra room for sudden alert bursts
  • ✓Event packsExtra 100,000 alert events when needed
  • ✓First overage graceOne grace period after crossing plan volume
  • ✓Managed communication1stLine-managed SMS and phone calls

Scale

$299/month

  • ✓Alert events1,000,000 accepted alerts processed each month
  • ✓Alert historySearchable alert records for 730 days
  • ✓Users and respondersNo per-person limits
  • ✓Surge protectionExtra room for sudden alert bursts
  • ✓Event packsExtra 100,000 alert events when needed
  • ✓First overage graceOne grace period after crossing plan volume
  • ✓Managed communication1stLine-managed SMS and phone calls

Public Preview notice: plan names, limits, included features, and prices may change before general availability.

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Public Preview

1stLine by Burava is now in Public Preview.

Plan names, limits, included features, and prices may change before general availability.

View pricing